Privacy Policy & Cookie Policy

Last updated: April 2026

1. Website: No Data Collection & No Cookies

This website serves purely informational purposes. We do not use analytics tools, social media plugins, or tracking pixels. When visiting the website, no personal data is collected or stored by us. This website uses absolutely no cookies—neither technical nor profiling cookies.

2. Information pursuant to Art. 13 and 14 of the GDPR 679/2016

In accordance with Art. 13 and 14 of the GDPR 679/2016, we INFORM you that our company STUDIO THERMOPLAN DEMETZ CHRISTIAN processes the personal data of customers, suppliers, and other individuals who voluntarily communicate their data to us (by phone, fax, or email), or whose data is communicated to us by third parties or taken from public registers. This involves exclusively common/ordinary personal data, and no "sensitive" data. Our company guarantees, within the statutory framework, that the processing of personal data ensures the fundamental rights and freedoms, as well as the dignity of the data subject, with particular reference to confidentiality, personal identity, and the right to protection of personal data.

3. Purposes of Data Processing

Data processing is carried out exclusively for the following purposes: • Fulfillment of legal obligations, regulations, community norms, and civil/tax laws • Fulfillment of any contractual obligations towards the data subject • Fulfillment of activities related to our business operations, such as internal statistics, invoicing, and customer/supplier accounting • Commercial purposes such as sending business information and advertising material, marketing, and market research • Protection of claims and management of liabilities • Insurance purposes, particularly credit insurance Data processing is carried out upon your request and is necessary for the appropriate processing of the business relationship in accordance with Art. 6 (1) (b) GDPR. The personal data collected by us will be stored until the expiry of the statutory retention obligation and then deleted, unless we are obliged to store it for a longer period according to Art. 6 (1) (c) GDPR.

4. Communication and Dissemination of Data

In relation to the above purposes, your personal data will be forwarded if necessary: • To public administrations and authorities, if required by law • To credit institutions for the management of claims/liabilities • To all natural and/or legal persons (legal, administrative, and tax consulting offices, courts, chambers of commerce, etc.) if forwarding proves necessary • Construction and craft enterprises The personal data processed by our company will not be unlawfully forwarded to third parties or disseminated in any other form.

5. Modalities of Processing

The communication of data is absolutely necessary for the execution of contractual obligations, as well as accounting and legal regulations. Data processing can be carried out with or without the help of electronic means. In any case, processing is carried out in compliance with all security measures that guarantee its security and confidentiality.

6. Rights of the Data Subject

Under the GDPR, you have the right to revoke your consent (Art. 7); request access to your processed data (Art. 15); request rectification of incorrect data (Art. 16); request the deletion of your data (Art. 17); request restriction of processing (Art. 18); request data portability (Art. 20); and lodge a complaint with a supervisory authority (Art. 77). If your data is processed on the basis of legitimate interests (Art. 6 (1) (f) GDPR), you have the right to object to the processing (Art. 21 GDPR).

7. Data Controller

The Data Controller is: Studio Thermoplan Demetz Christian Piazza Mazzini 39/4 39100 Bolzano (BZ), Italy in the person of the legal representative Mr. Christian Demetz Email: [email protected]